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Singapore Changi Airport’s New Liquor Retailer Takes Online Route to Market

Low passenger numbers at one of Asia’s most dynamic airports for shopping mean that the hub’s newest retail concessionaire is starting a six-year contract today via the gateway’s duty-free e-commerce platform rather than in physical stores.


South Korea’s Lotte Duty Free, which won the liquor and tobacco concession at Singapore Changi Airport in October 2019, launched its services today through the iShopChangi.com website.


Lim Peck Hoon, Executive Vice President Commercial at Changi Airport Group, which runs Changi, says: “With e-commerce growing exponentially in the current climate, we are positive that this new partnership will bring about a transformation to Changi’s core liquor and tobacco concession.”


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